Selecting a Licensing Provider 101: Customer Support After the Sale
You have myriad choices when it comes to selecting a software licensing vendor, so it helps to focus on what you really need most.
One indicator that’s immensely important is the vendor’s level and quality of customer support.
Your software will be subjected to an ever-changing operating environment landscape. So it’s absolutely essential for you to choose a software licensing vendor that has superior customer service and stands 100% behind their product.
Check out our recent blog post for a checklist of consideration points on which to evaluate a licensing vendor from a customer service perspective:
Here are a couple of quotes from SoftwareKey users:
"I'd simply like to say you guys have been amazing, I've sent multiple tickets the past few weeks and the promptness and fullness of your replies has been brilliant!" - Henry He, Overland Conveyor Co.
"Really appreciate the prompt assistance. Thanks for solving my issue in less than 10 minutes!" - Mike Bobbit, Pratt Miller Engineering
We hope that you, too, will soon be added to our happy customer list!